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Frequently asked Questions

BASICS

Fill out the request form online or contact us. You can find our contacts below.

If your website meets our requirements, your request will be confirmed and you’ll receive an email with your login and password for a publisher account. If you want to connect to Admixer or a partner network, submit an additional request from your account and then sign the contract or public offer.

You can add as many sites, sections, and ad units as you want with the exception of the FREE pricing plan, in which you can manage only one site.

There are three levels of access to an account. Administrator - has full access to all functionality and can give access rights to other users. Manager - can manage sites, for which they have permission. Advertiser - has read-only access and can view statistics and monitor the implementation and effectiveness of their ad campaigns.

Just stop using it. Free accounts that haven’t been used for three months or more are considered inactive, and we reserve the right to remove them. To re-activate your account contact support.

PLANS AND PRICING

We bill you every month depending on the number of impressions. We count only real views, not ad requests. In the FREE pricing plan you have 1mln impressions for one site per one month. Impressions from Admixer.AdExchange are not included. For more details about pricing plans go to the main page or contact us.

We will notify you as soon as possible. Extra impressions carry a fee and will be charged according to the pricing plan overage fee.

No, all impressions from our AdExchange are free of charge.

Make sure you have enough money on your account for the monthly prepayment. The upgrade changes will take effect as soon as the next day begins. Pricing plan downgrades are possible only on the 1st proximo.

PAYMENTS AND BILLING

You can pay for Admixer services using all available payment systems (VISA, MasterCard,..), Wire Transfer or bank transfer. Billing is done automatically.

You can change the billing settings of your account by going to Settings - Billing. The changes will take effect during the next billing period.

IIn the case of unpaid services, we will be forced to stop all commercial campaigns in your account, except those, which are run by Admixer.AdExchange. If you have any problems with payments, please, let us know. We will try our best to help you.

MONETIZATION

You can combine global and local monetization sources to earn more. In addition, you can set “max revenue” as a top priority, so your inventory will be sold at auction for the highest price.

You can sell part or all traffic via Admixer.AdExchange, which is integrated into the Admixer.Publisher’s interface.

In this case you should try our SSP-solution. With Admixer.Publisher SSP you can connect to Admixer.AdExchange and automatically sell your impressions on RTB. Click here to get more information.

CAN I ADD EXTERNAL AD NETWORK TO MONETIZE MY TRAFFIC?

  • the necessary ad network may be already connected to Admixer.AdExchange, so you just need to send a request.
  • send us a request if you want to connect to a certain ad network. We will notify you when we connect it.
  • paste network codes directly via the interface.

You’re paid every month. You can choose the necessary payment method in the interface. At the moment, all payouts are carried out via bank transfer or payment systems - for more detailed information contact our manager.

Note: For certain payment methods a withdrawal(threshold) limit can be set. In this case as soon as you pass the withdrawal(threshold) limit you can request a payout.

If you have any questions or cannot be paid via the payment methods offered - please contact support.

CAMPAIGN MANAGEMENT

We support such pricing models as Flat Fee, CPM, CPC & CPA.

Yes, easily. You need to include several profiles with different ad formats in the campaign. We support display, rich-media, video, teaser and mobile ads.

We provide all the available targeting options: targeting by geography, platforms and devices, URL targeting, time and frequency distribution. Furthermore, for paid pricing plans we offer various sources of user data (DMP).

Yes, but this option is only available on the PRO FLEX pricing plan . To activate post-click analysis paste codes on the advertiser’s site.

YIELD MANAGEMENT

Our system has a flexible campaign priorities management scheme, which allows you to set up impressions delivery at the highest price. Priorities can be set automatically or manually.
We recommend connecting your site to all available ad formats that we support.
Also, you can connect external monetization sources, thus increasing the number of commercial impressions and maximizing inventory use.

For Enterprise level we can connect any external DMP (Data Management Platform) source to enhance the value of sales inventory..

To monetize residual traffic from your website connect Admixer.AdExchange in the “Rules” section.

INVENTORY MANAGEMENT

Yes, you can segment audience depending on your goals. Mobile audiences as well.

Yes, even more. In the PRO pricing plans you can create an audience. The audience includes ad units from different sites and contains targeting to reach a more concrete audience.

Yes, in the PRO pricing plan and above. Group visitors into a remarketing group by interest for better targeting. To create a remarketing group, place a remarketing code on the site or add a page URL, to collect visitors from certain pages.

SUPPORT

We provide 24/7 support. In case of any technical errors or for troubleshooting, do not hesitate to contact us. If you have any difficulties - submit a request. If you run enterprise level we provide you with a dedicated manager.
After registration take a quick tour to fully understand our solution and click on the Help icon to get more detailed information. Furthermore, each part of the interface has its own context-sensitive help. And don’t forget to follow our blog to be kept up-to-date on the latest advertising news and the new features of our solution.

After the registration we provide you with detailed instructions on how to set up the system and codes, however, you are free to ask for help if you face any difficulties. For our enterprise level clients we provide a full range of settings, including customization of ad formats or extra-reports.

We guarantee to proceed with your request within 24 hours.

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